Meet The Team

Tim Maddinson

Business Support & Advice Manager

About Tim Maddinson

I have over 30 years’ experience running my own businesses and 13 years’ experience helping E-Factor champion the cause of local SMEs in Northern Lincolnshire.

As Business Support and Advice Manager, I run our business support contracts and a team of highly capable and effective business advisors who pride themselves on caring for the fortunes of both new and established, sole traders and companies, helping them overcome the challenges facing all businesses owners during these difficult times.

Small and medium sized businesses are the backbone of the UK economy, and it is satisfying to feel that our contribution to driving growth, opening new markets, and creating jobs makes such an impact locally.

Michaela Sams

Membership Advisor

About Michaela Sams

Hi I’m Michaela, a Membership Advisor working across Northern Lincolnshire.

My role involves being dedicated to a Membership of over 300 small and medium sized businesses. My role is varied and includes helping grow and support our Members by connecting them with like-minded business professionals across Lincolnshire & the Humber Region (and beyond!).

In my free time I love being outdoors especially near the sea, and being around animals & nature.  Well-being and Pilates are also my passions.

My superpower is emotional intelligence, which plays an important role not only in my well-being but also in business.

Click here to organise a chat to find out how I can help your business.

Mark Webb

Managing Director

About Mark Webb

After being brought up in the sunny climes of Zimbabwe, I arrived in London with a rucksack, £50 and a lot of ambition.

Since that time (and no small amount of adventure) I have worked in all aspects of business, from a lift operator at Café Royal in London, a market stall holder, a silo builder in France and a fire extinguisher sales person, through to a sales manager at The Guardian Newspaper and then Managing Director at Grimsby and Scunthorpe Newspapers.

Over the years I have started or been involved in starting a number of ventures from market stalls to screen printing, from Public speaking training to local newspapers, and most recently, E-Factor Group Ltd.  I am a passionate believer in the importance of local business and encouraging enterprise in all parts of the community. I can honestly say, through all the roles I have held, there is nothing more challenging, more scary and yet more invigorating than running your own business.

I have a strong belief that you earn the right to criticise what’s going on in your area, only if you are prepared to roll your sleeves up and be part of the solution so I also Chair the Business Support Alliance group, who champion the needs and importance of  Local  Businesses on the Economic Development and Growth board. I also Chair the Local NHS Clinical Commissioning Group.

I am immensely proud of what The E-Factor Group has done and is doing for local Businesses and entrepreneurs. Our three divisions, The Business Hive, E-Factor Business and E-Factor Properties are all dedicated to giving the 3 best possible support to Local firms and doing whatever it takes to help our Business community thrive.

I and everyone at E-Factor Group are absolutely certain that local businesses are the lifeblood of this area and our mission is to ensure they are given all the meaningful support and recognition they deserve. We will strive to provide that support and champion their cause on every local, regional and national platform available.

Tony Parkinson

Estates & Performance Manager

About Tony Parkinson

Held senior positions in the Construction Industry, Energy Management and Metering and Managed his own company, providing specialist business advice to major companies in the UK and Europe.

As Performance Manager he supports the Business Team and ensures that the projects meet our contractual clients aims and provide support, to local businesses, that makes a difference to their performance.

As Estates Manager he ensures that our property portfolio provides leading edge facilities for tenants and to grow facilities in order that we can continue the long term, free, support provided by our specialist business advisors.

Jo Taylor

Business Hive Manager

About Jo Taylor

Hi I’m Jo and I’m the Manager here at the Business Hive and I also form part of the Leadership Team for E-Factor Group. I’ve been with the company for over 8 years and I still love everything we stand for and do to help the business community of Northern Lincolnshire and beyond, as much as I did on the day I started. Supporting our members in whatever way we can and watching them thrive is my driving force.

In my spare time I like to recharge my batteries by going away for city breaks and visiting new places. I love spending time with my close friends and the people I love who make me belly laugh when we’re together! I also love going back to Belfast where I was born and brought up, to see my family and friends.

If you’d like to grab a coffee and have a chat about what we do here at the Hive, just let me know.

Julie Sweeney

Growth Hub Business Start Up Advisor

About Julie Sweeney

I started my career in the Tax office working for HMRC and for nearly 30 years I was responsible for delivering guidance to businesses in the form of business planning, bookkeeping, tax calculations and customer service advice.

As one of the longest serving business advisors at E-Factor, with over 12 years’ experience, I have supported 1000’s of start-up businesses in the local area.  We have an excellent Be Your Own Boss programme and I can also work one-to-one with you as necessary to discuss how you can turn your ideas, aspirations and experiences into a profitable enterprise or how you can grow and develop your existing business.

I am proud to see the results of our hard and incredibly essential work every day in the local area and thoroughly enjoy watching the businesses I have helped prosper.

Carrie Cordell

Client Services Administrator

About Carrie Cordell

Hello, I’m Carrie, a Client Service Administrator at the Business Hive. You will see me as you enter the Business Hive Grimsby at Reception.

Since joining back in 2012, I have been able to expand my knowledge and skills. I am now in charge of running and supporting all of our events, from workshops to large expos. If you have any questions about our events please do not hesitate to contact me.

In my spare time I like to spend time with friends and family. I am currently learning my new role as a Mother and loving every minute of it.

Emma Cox

Property & Facilities Management Co-Ordinator

About Emma Cox

Based at the Enterprise Village, you will be able to find me on the front desk.

On a day to day basis I will deal with all enquiries such as; room bookings, business and general enquiries and tenancy. I also provide support to the Property and Operations Manager as well as managing the Managing Diary.

I pride myself in ensuring the customer has a pleasurable experience through the offset and throughout their involvement with E-Factor.

If you have any questions please feel free to contact me and I will try my best to answer them. If I am unable to will find someone who can.

Natalie Cresswell

Property & Operations Manager

About Natalie Cresswell

Hi, I’m Natalie, I have been with E-Factor for the past 13 years and am the Property & Operations Manager, as well as part of the Leadership Team.

I am passionate about supporting the Business Community that we serve and take very seriously our ethos of being More than Just a Landlord. So, strive to ensure that Tenants and Facilities Management Clients receive personal, outstanding support and customer service at all times, and that our Property Portfolio is maintained to the highest of standards, so it represents us, and our tenants’ businesses perfectly.

In my spare time I like to lose myself in a good book or a Marvel film, or jumping on a plane with my family, and finding a quiet beach or pool so we can sit and soak up the sun and have a good time together.

If you want to find out about any of our properties, or would like to have a chat about how I can help you and your business then just let me know.

Gina Waterhouse

Growth Hub Business Advisor

About Gina Waterhouse

I began my career at E-Factor Business as a coach helping individuals at the very start of their journey. Today, as a Business Advisor, I help businesses grow, access grants, and build resilience and love working hands on with SME’s. With over 20 years’ experience in business support, I have worked across all sectors in North East Lincolnshire, Greater Lincolnshire, and the Humber region.

As joint owner of a local manufacturing business, I understand the day-to-day challenges of running your own business and can work closely with you to help identify the opportunities & threats and support you in achieving your goals. I can tap into the many strands of support available through my role as Growth Hub Advisor for Business Lincolnshire.

Working with businesses to develop a thriving SME community, boost our local economy and support the creation of jobs is the best part of my role at E-Factor Business.

Helen Riley

Client Services Administrator

About Helen Riley

Hi I am Helen, a Client Services Administrator here at Business Hive so you will see my face when you walk through the door.

My background has mostly been in retail and for the last 10 years I ran the family business with my husband. I have 2 beautiful daughters so when I have free time I like to go and visit them.
In my spare time I love going to the theatre as well as being on stage myself doing productions with local am dram groups. I also enjoy swimming and walking.

If you have any questions at all about anything Business Hive related, please email me by clicking here.

Gill Austin

Health & Social Care Business Advisor

About Gill Austin

I am a specialist Business Advisor for the Health & Social Care sector.

I have over twenty-five years’ experience working across the health and social care sector in public, private, charity and voluntary services, all aimed at supporting positive changes and improving quality of life.  My role with E-Factor is to support clients across the diverse sector that is health and social care, to better understand their needs, help them navigate the challenges they face to continue to grow their business and to help them plan for a successful future.

I have a genuine interest and passion for the health and social care sector and the people within it, people driven by a passion to make a real difference to the lives of others and feel privileged to have an opportunity to help in any way I can.

Kevin Franklin

Growth Hub Business Advisor

About Kevin Franklin

I have over 30 years’ experience working as a Business Adviser and Coach with National Training Organisations, Specialist Education and Charities, Manufacturing and Small Business sectors. My role at E-Factor Business is as a Growth Hub Advisor through the #GrowMySME programme, helping with all aspects of business development.

I can provide strategic, unbiased, and objective one-to-one support both to individuals starting up in business, and to established businesses to help them grow, scale up, or diversify their business model. Perhaps you want to put a good business plan together to raise finance or are looking for new strategies to grow the business. Whatever your needs, I can help, whether it’s acting as your sounding board, or providing the tools and connections to help you succeed.

As the saying goes, ‘two heads are better than one’, and I really enjoy bringing new perspective, vision and ideas to the businesses I work with.

Steve Rusling

GAIN Visitor Economy Advisor

About Steve Rusling

My role at E-Factor is the specialist GAIN Visitor Economy Business Advisor. I have over 20 years’ experience within the sector across the UK and beyond, specialising in digital as well as traditional marketing and communications, sales, management and business development. Throughout my career I have also produced many varied and exciting events working alongside world class entertainers, singers and comedians.

I have owned and operated numerous businesses within the sector, which allows me to use my knowledge and experience to provide effective business support to your business, understanding business’ key challenges, areas for improvement and opportunities for growth.

I have a genuine passion and enthusiasm for Northern Lincolnshire and relish the opportunity to work together with local entrepreneurs to help them fulfil their vision and achieve their full potential and to ensure its future success.

Paul Slade

Growth Hub Advisor

About Paul Slade

I have over 15 years’ experience in the business banking industry where I worked with a wide range of businesses in the SME space, delivering business support and helping with finance enquiries. My specialism in that role was in property investment and development.

 My role within E-Factor as a Growth Hub Advisor delivering the #GrowMySme programme, is to provide impartial and independent support to local businesses and help them assess their options and meet their ambitions. Whether this is for business expansion, consolidation or to develop a company’s workforce, I would be more than happy to discuss your future ambitions and help create an actionable plan.

 I am a big believer that small business owners and entrepreneurs are a vital element of our local economy and I really enjoy working with them to see them achieve their goals.

Melia Nielsen

Client Services Administrator

About Melia Nielsen

Hi I’m Melia, a Client Services Administrator at the Business Hive.

I am one of the first people you will meet when coming along to the Hive, and I will always try my best to help you with any queries you may have – from room bookings to membership enquiries. I also look after the Business Hive’s social media and website, with a keen interest to develop this into marketing and advertising. If you have any good news stories or offers you’d like to share, send them my way!

In my free time, I love to travel to new places whether that be a busy city break or a relaxing summer holiday. I love getting away and spending time with my friends and family.

If you have any questions at all about anything Business Hive related, please click here to email me directly.

Rachel Appleton

Food Sector Business Advisor

About Rachel Appleton

I have over 20 years’ experience in the food industry, working for large international companies and local SME’s. I started my career as a Buyer at McDonalds HQ in London and then returned home to Grimsby to worked for a series of fish companies, holding a variety of positions such as Buyer, Planner, Head of Operations, Head of Supply Chain, NPD and Purchasing.  This gives me an innate understanding of the challenge’s businesses face on a daily basis.

My role at E-Factor as the specialist GAIN Food Business Advisor allows me to use my knowledge and experience to help support local businesses. I have worked closely with start-ups in the food and hospitality sector, covering the legal aspect of setting up a food business, all the way through to an established fish processing business looking to grow, pivot and diversify.

I enjoy the variety that each day brings and love watching local entrepreneurs achieve their goals.

Hannah Tye

Property Services Co-ordinator

About Hannah Tye

Hi, I’m Hannah.

My role at E-Factor is Property Services Co-ordinator, this role uses my personal property experience, engineering background and logistical thinking in the managing and providing excellent service of all e-factor property portfolio. I am more than happy to help with anything property related which I pride myself in delivering excellent customer service.

The Facilities Management side of my job role is to make the clients lives easier with knowing that the premise is being well managed with safety certification being kept in date and any defects dealt with effectively and efficiently. Without spending their time away from their job roles. With a long list of reliable and competent local contractors we achieve high recognition.

Pruedence-Piper Grainger

Business Receptionist & Administrator

About Pruedence-Piper Grainger

Hi I’m Pruedence, The Business Receptionist and Administrator at E-Factor.

My role at E Factor means I am the first face you will see when you enter the building and the first person who you will speak to when you phone the company. I will try my best to answer any queries you may have. I help with day to day tasks that help the Business run smoothly and I am also in charge of keeping the Properties social media up to date with regular post and updates. Although I am currently the Administrator for E Factor, I hope to progress into the Properties team eventually.

In my spare time I love to spend time with my family and friends, going to different cities in UK. I also love travelling abroad.